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Top 10 Dumpster Rental Disasters by Precision Disposal

Nick Bennett • January 6, 2023

Dumpster Rental Disasters

We asked 200 people what their worst experience renting a dumpster was with others, so we could build a better company, here is what they said:

Dumpster Rental Disasters

Renting a dumpster should be a simple and convenient way to dispose of excess waste and debris, but unfortunately, this is not always the case. Many people have had terrible experiences when renting a dumpster, and it is important to be aware of these potential issues so you can avoid them. Here are 12 examples of the worst experiences people have had when renting a dumpster:


  1. Hidden fees: One common issue is that some dumpster rental companies charge hidden fees, such as delivery fees, pickup fees, and disposal fees. These fees can add up quickly and end up costing much more than the initial quote.
  2. Poor customer service: Some dumpster rental companies have unresponsive or rude customer service, which can make the process of renting a dumpster extremely frustrating.
  3. Late delivery or pickup: Another issue is when the dumpster is not delivered or picked up on time. This can cause delays in your project and inconvenience.
  4. Incorrect size: Some people have rented a dumpster that was too small for their needs, which meant they had to rent another dumpster at an additional cost. On the other hand, others have rented a dumpster that was too large and ended up paying for more space than they needed.
  5. Damage to property: In some cases, the dumpster rental company may cause damage to your property when delivering or picking up the dumpster. This can include damage to driveways, sidewalks, and landscaping.
  6. Overweight dumpster: Some people have been charged extra fees when their dumpster exceeded the weight limit. This can be caused by filling the dumpster with too much debris or by placing heavy items that are not allowed, such as concrete or bricks.
  7. Inconsistent pricing: Some dumpster rental companies have been known to offer inconsistent pricing, which can make it difficult to budget for your project.
  8. Misleading advertising: Some companies advertise low rates but fail to disclose hidden fees or weight limits, which can result in higher costs.
  9. Poor quality dumpsters: Some people have rented dumpsters that were in poor condition, with rust, dents, or other damage. This can affect the stability of the dumpster and make it unsafe to use.
  10. Illegal dumping: Some people have discovered that their waste was illegally dumped by the dumpster rental company, which can lead to fines and legal issues.
  11. Lack of transparency: Some dumpster rental companies do not clearly outline their terms and conditions, which can lead to confusion and misunderstandings.
  12. Unreliable companies: Some people have had trouble with dumpster rental companies that are unprofessional or unreliable, which can make the process stressful and frustrating.
  13. Inconsistent availability: Some people have had trouble finding a dumpster when they need one, as some companies have limited availability or have a long waitlist.
  14. Inaccurate quotes: Some dumpster rental companies have given inaccurate quotes, either by accident or intentionally, which can lead to unexpected costs.
  15. Poorly maintained dumpsters: Some people have rented dumpsters that were not properly maintained, with overflowing trash or debris, which can be unsanitary and unpleasant to use.
  16. Unclear restrictions: Some dumpster rental companies have unclear restrictions on what can and cannot be placed in the dumpster, which can lead to additional charges or the waste being rejected.
  17. Limited hours of operation: Some dumpster rental companies have limited hours of operation, which can make it difficult to schedule delivery and pickup times.
  18. Lack of communication: Some people have had trouble getting in touch with the dumpster rental company, either by phone or email, which can cause delays and frustration.
  19. Insufficient training: Some dumpster rental companies have employees who are not properly trained, which can lead to mistakes and accidents.
  20. Unsafe delivery or pickup: Some people have witnessed unsafe practices when the dumpster is being delivered or picked up, such as the driver not wearing a seatbelt or using a phone while driving.
  21. Inability to meet special requests: Some people have had special requests, such as a specific delivery location or a specific type of dumpster, that the dumpster rental company was unable to accommodate.
  22. Unclear billing: Some people have had issues with confusing or inaccurate billing from the dumpster rental company, which can be difficult to resolve.
  23. Incorrect information provided: Some dumpster rental companies have provided incorrect information, such as the wrong size of dumpster or the wrong pickup date, which can cause delays and confusion.
  24. Difficult cancellation process: Some people have had trouble cancelling their dumpster rental, either because of strict cancellation policies or because they were unable to get in touch with the company.
  25. Inconvenient payment methods: Some dumpster rental companies have limited payment methods, such as not accepting credit cards or requiring payment in advance, which can be inconvenient for some customers.
  26. Unclear safety guidelines: Some people have rented dumpsters without being informed of the proper safety guidelines, such as not standing on the sides of the dumpster or not overloading the dumpster.
  27. Lack of diversity in dumpster sizes: Some dumpster rental companies have a limited selection of dumpster sizes, which can make it difficult to find the right size for your needs.
  28. Lack of environmental responsibility: Some people have been disappointed to find that the dumpster rental company does not have eco-friendly practices, such as recycling or properly disposing of hazardous materials.
  29. Unprofessional employees: Some people have encountered rude or unprofessional employees when dealing with the dumpster rental company, which can be unpleasant and off-putting.
  30. Unclear policies on damage and repairs: Some people have been unsure of what to do in the event that the dumpster is damaged or needs repairs, as the policies of the dumpster rental company are unclear.


In our next blog post, we will address how Precision Disposal has managed to address if not eliminate virtually all of these issues, leading us to the most satisfied customer base in the industry!



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